Service & Safety
Service & Safety with styriarte
At the present time, changes in the procedure at our events can be expected at short notice due to the general situation and official requirements. However, your well-being and safety are always top priority for the flexible styriarte team and the procedure at events will be adjusted to meet with the prevailing Covid-19 requirements.
Stay in touch!
Our website and the email you will receive shortly before the event you have booked contain all the necessary information pertaining to your concert. Should it be necessary to cancel your concert, we will inform you in writing.
In order to attend an event, you must have proof of a negative Covid test OR a Covid vaccination OR recovery from a past Covid infection.
At the entrance you will be asked to present ID and proof that you have been tested or vaccinated or have had a Covid infection. The following are acceptable as proof:
> antigen test at an authorized location (test centre, pharmacy, doctor etc.), no older than 24 hours
> antigen test self-administered and officially checked (eg local authority), no older than 24 hours
> PCR test, no older than 72 hours
> doctor’s certificate confirming recovery from a Covid infection within the last 6 months
> quarantine order, no older than 6 months
> Vaccines where two vaccinations are scheduled are valid for a total of 360 days from the day of the 2nd vaccination. Vaccines for which only one vaccination is scheduled are valid from the 22nd day after vaccination for a total of 270 days from the day of vaccination.
> confirmation of antibodies, no older than 3 months
> According to current regulations, masks are not compulsory at the concert venue. However, we recommend you to wear a mask for your own safety.
It is important to us that your concert experience is a safe and pleasant one.
Hand sanitisers are provided.
The foyer opens an hour before the beginning of the performance.
Admittance to the auditorium begins 30 minutes before the start of the performance.
Our seating plans are in accordance with official requirements, providing ample space between seats and therefore also maximum comfort.
Please occupy only the seat specified by your ticket.
Performances last approximately 60 -70 minutes without an interval.
In order for us to be able to reach you easily, we would ask you to give us your current email address when you order your tickets. The day before your concert, you will receive an email with necessary information about the event.
You will find all the latest information relating to your concert, conditions at the venue and regulations also on our website.